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TERMS AND CONDITIONS (T&C)

Last updated: October 3, 2026

Article 1: Object and Legal Notices

The present Terms and Conditions (T&C) exclusively govern the sales of products and services executed on the website of Auberge de Charron.

Establishment: L'Auberge de Charron
Company Name: SARL Louis
Legal Form: SARL with a capital of 1000 euros
Head Office Address: 4 rue de la Mairie, 23700 CHARRON
SIRET and RCS: 942 856 147 R.C.S. Gueret
VAT Number: FR 50 942 856 147
Phone Number: 09 62 18 56 73
Technical / Funnel Contact: webmaster@aubergedecharron.fr
Management / Client Contact: louisbenetval@orange.fr

Article 2: Products and Services Sold

1. Gift Vouchers ("L'Échappée Gourmande")

Gift Vouchers purchased on the website are valid for a restaurant service including a full meal for 2 people at Auberge de Charron. They have a strict validity period of 12 months from the purchase date. After this period, the voucher expires and cannot be honored, without any right to financial compensation. They are non-exchangeable and non-refundable.

2. Digital Masterclass

The Digital Masterclass is a purely digital product including access to a private series of instructional videos as well as a companion booklet in PDF format ("The Chef's Log"). Access to the content is granted on a personal, non-transferable, and unlimited basis over time, subject to the operational maintenance of the technical distribution platform.

⚠️ Important Exclusion of Liability Clause (Hygiene and Safety):
Through its Masterclass, Auberge de Charron transmits culinary know-how and techniques for strictly informational, educational, and pedagogical purposes. The customer is solely and fully responsible for applying these recipes, instructions, and advice at their home.

Auberge de Charron formally declines any liability in the event of food poisoning, allergies, adverse reactions, or any other health incident occurring following the handling, preparation, or consumption of the Masterclass dishes. It is exclusively up to the customer to ensure strict compliance with basic hygiene rules, the absolute freshness of their ingredients (especially for eggs, meat, and fish), respect for the cold chain, and the compliance and safety of their personal cooking equipment.

Article 3: Price and Payment

Prices for our products are firm and indicated in Euros (€) All Taxes Included (TTC):

Gift Voucher: 90 € TTC
Digital Masterclass: 30 € TTC

Payment is due immediately upon ordering. Payment is made securely via the platforms and payment links provided on the site before redirection.

Article 4.1: Absence of Right of Withdrawal

In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for:

The Masterclass (Digital content not supplied on a tangible medium): The customer expressly notes and accepts that the execution of the digital content begins immediately after payment validation. By checking the T&C acceptance box, the customer gives their express prior consent for immediate access to the videos and booklet download, and thus expressly waives their 14-day right of withdrawal.
The Gift Voucher (Restaurant service catering): A 14-day withdrawal period applies to this type of service. The Gift Voucher, having a validity period of 12 months from the date of purchase, ends the withdrawal period as soon as the beneficiary uses the voucher before the 14-day period.

Article 4.2: Legal Guarantees (E-commerce Obligation)

In accordance with articles L.217-4 and following of the Consumer Code, the customer benefits from the legal guarantee of conformity and the guarantee against hidden defects for products purchased on the site. In case of non-conformity or hidden defect, the customer may request repair, replacement, or refund of the product in accordance with the legal provisions in force.

Article 5: Data Protection and Proof of Acceptance

In order to secure transactions and protect against abusive bank chargebacks or disputes, Auberge de Charron applies electronic evidence regulations. By checking the acceptance box of these T&C before finalizing the order, the customer expressly accepts that their IP address, as well as the precise date and time of their consent, will be securely recorded in the website's database.

This technical data will be legally binding as proof of the customer's consent and waiver of the right of withdrawal. In accordance with GDPR regulations, this data is kept solely for legal proof purposes and will under no circumstances be assigned, sold, or shared with third parties.

Article 6: Applicable Law and Competent Jurisdiction

These T&C are governed by French law. In the event of a dispute relating to the interpretation or execution of these T&C, the customer must first attempt to resolve the dispute amicably by contacting Auberge de Charron. Failing that, French courts will have exclusive jurisdiction.